How do I order your artwork?

 

Orders can be made via the contact form.

 

What type of artwork is it?

 

Pastel Paintings

 

Created with Rembrandt’s highest artist quality range soft pastels. The paper I currently use is Clairefontaine Pastelmat, 360 gsm, acid free paper. Artworks have a small border around ready for mounting or framing. I do not spray the artwork with a fixative, instead, every pastel painting is delivered with instructions on how to take care of the artwork.

 

Charcoal Drawings

 

A4 & A3 original artwork is created on Winsor & Newton, medium surface, 220 gsm paper using charcoal. A2 artwork is created on Canson, medium surface, 120 gsm paper. Each artwork is then sprayed with a fixative to prevent smudging.

Fine-art Prints

 

Prints are supplied on a full-bleed, gallery-quality Hahnemühle Bamboo, 220gsm, smooth matt archival paper made from 90% Bamboo fibres and 10% cotton. For maximum longevity, it is advised that you keep prints away from direct sunlight. Prints are guaranteed for an excess of 100 years.

Please note that colours may vary slightly based on individual screens.

 

Will my artwork be signed?

Pastel Paintings/Charcoal Drawings

 

Signed and accompanied with a certificate of authenticity.

 

Fine-art Prints

 

Printed signature.

 

How long will it take to receive my artwork?

Pastel Paintings/Charcoal Drawings

 

Dispatched within 2 days. UK delivery is between 1-3 working days, international delivery is between 5-10 working days.

 

Fine-art Prints

 

Dispatched within 1 working day. UK delivery is between 1-3 working days, international delivery is between 5-10 working days.

 

How is my artwork delivered?

 

Pastel Paintings/Charcoal Drawings

Delivered in a secure custom-made foam sandwich flat, unframed and unmounted.

Each original artwork comes with free worldwide shipping within 2 working days.

Fine-art Prints

 

Delivered in a secure enveloped flat, unframed and unmounted. Prints ordered over 16 x 12 will be sent rolled in a tube.

Delivery cost within the UK is £4.50. For international orders, please get in touch on the contact page for a quote.

 

Can I track my artwork?

 

Once payment has been confirmed and your painting has been dispatched, you will receive a tracking number to see the progress of your parcel.

 

Will I be charged custom fees?

 

Shipments may incur customs fees depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors. Buyers are responsible for any customs, duty, and/or related fees, as well as any import paperwork required in your home country.

 

Can I return my artwork?

Every order comes with a money-back guarantee. If you are not happy for any reason then you may return the item to the return address on the package within 14 days and receive a refund. Standard option return postal delivery charges for damaged & defective or incorrect orders will be refunded. Shipping and handling charges upon return are not refundable except in the case where goods are proven to be faulty or damaged.

Refunds for original artworks will be reimbursed when the artwork has been returned to me within 14 days.

 

Do you do commissions?

 

I am not currently taking on commissions but please check back at a later date.